Category Archives: Post #6: Individual Analysis of Ethnography & Mental Maps

Café Arabica (Crema) Ethnography

Mental Map 3
Middle-aged white female, resident for 9 years, director of an architecture organization. Drew the peninsula outline first. Suggestion: fewer hotel constructions.
Young white male, residents for 6 years, working in marketing for a research NGO. Drew the water line first. Suggestion: bring back the trolley line!
Young white male, resident for 6 years, working in marketing for a research NGO. Drew the water line first. Suggestion: bring back the trolley line!
Mental Map 1
Middle-aged white woman, resident for 2 years, self-employed in real estate design. First drew big streets. Suggestion: better maintain green spaces between houses and sidewalk on Congress st. (Is this public space?)
Young white male, resident for 9 years, works at OTV. Drew peninsula outline first. Suggestion: offer public municipal broadband for internet and TV at rates that aren’t marked up.

Arabica Ethnography Notes

 

[gview file=”https://courses.bowdoin.edu/digital-computational-studies-2430-fall-2014/wp-content/uploads/sites/52/2014/10/Café-Ethnography.xlsx”]

The café ethnography was  skewed towards those who appeared to be middle- and upper-class white Portland residents. Males and females seemed to be relatively equally present. There was a noticeable tendency towards older customers, who seemed to be more likely to sit and talk for several hours at a time, while younger customers tended to come in and out more regularly. There were some students studying at tables near the walls, but scarcity of outlets may have discouraged them from coming and/or staying long.

My mental map participants were similarly skewed towards white participants who appeared relatively privileged. It was difficult to find a diverse group of participants who were willing to participate; I got turned down by people I asked who appeared to be working-class, either because they seemed busy, mistrusting, or did not speak English. I was able to get mental maps from only two people outside; the other two I had to get from a café where (as noted in the ethnography) my selection of people was more limited. Still, the four maps differ in interesting ways: each of the four mental maps  strongly reflected individual preferences through their inclusion of particular bars, restaurants, running trails and hang-out spots. The two younger participants both drew outlines of Portland very much in accordance with Google Maps, suggesting their geographical image may have been shaped by their relationship with their smart phone.

The four recommendations given by participants suggest Portland needs better public transportation, more effective ways of integrating tourism into its economic plan without upsetting or alienating long-time residents, and cheaper ways to access internet and TV broadband. Both the implementation of better mass transit and the creation of a public, non-marked up option for broadband seem like great, straightforward ideas for a smarter, more inclusive city. Juggling the interests of long-time residents on one hand, and the economic needs of a growing, tourism-dependent city on the other, appears to be a more complex task with less clear solutions. Still, this tension is important to keep in mind while making decisions about Portland’s development.

Dobra Tea Ethnography + “Bougies” and being “Classed” out of Portland

I have to say that speaking to Tom of Strange Maine and collecting a map from him truly affected me. I left the shop feeling ashamed that for so long, I had only had a narrow vision of Portland, its people and culture. We have learned in this class about gentrification, pointing out Munjoy Hill on our field trip, and here I was talking to a displaced native of that very neighborhood. He was honest and willing to talk, and never once slighted the “bougie”. But I could tell that he was sad and nostalgic for his Portland.

I wonder if Portland could be “cool” without gentrifying. The answer is easily no, because space is economically valued (according to views, proximity to desirable areas and topography) and money always wins. Where better to have the arts district and a stretch of upper-class restaurants than Congress, on the top of the hill? I had never even noticed that it was on a hill, since nothing had previously attracted me to explore beyond Congress, the heart of the city to me. Standing on that street, I am not only above socioeconomically, but topographically as well. The descent on either side of this “crest” is steeper on the side towards Cumberland Avenue, and dramatically different aesthetically. This parallel street is plain, average. This is where I saw modest houses and black people living their lives. On the other side of the “crest”, the streets slope more gradually towards Old Port and the water, where there is an interesting mix of places: boutiques catering to people brought in by cruise ships, gelato stores, a hippie chain shop (Mexicali Blues), specialty Himalayan pink salt crystal shop,  a cheap pizza joint on the same street as Standard Bakery and tourist shops.

I also found that on the Western Promenade  a beautiful little green space; anyone would be naturally drawn to it. It was so open, the setting sun was brimming over the edge. When I got there, I realized that I was practically on a cliff, and when I looked down I saw the pocket of strip mall and fast food joints I had encountered earlier. I was so high up, looking down at a place I had declined to explore further on my transect walk. The light did not hit what was below the same way it hit the patch of green I was standing on. I remember when the public artist we met on our field trip asked each of us where our favorite places where. I was surprised that we all chose places in nature. My favorite place is a hill in a Valley Forge Historical park, but when I stand atop it and look down, there is only more green below it. I feel as if anyone could stand on top of that hill with me and we could share the view; in that way it the word “public” is at its purest. Not just public by money-backed standards.

There are many exciting angles in which we can begin to improve Portland. But I think lost under those are solutions directed towards the displaced. Perhaps a smart survey project could be conducted which maps out the costs of what constitutes experiencing culture. The map would be accessible to all, an interactive map exploring all that Portland has to offer and allowing lesser known places more visibility. It should integrate quantitative data and direct, qualitative human input in order to show people that yes, the Asian grocer on the west end of Congress is worth visiting, and quite affordable if you need a snack. We need mechanisms that invite people to see an expanded vision of culture, and therefore disperse the concentration of money on top of the hill towards places that may not be as glossy and “nice”, but are rich with culture of another kind.

But now that brings me into confusing question of how to define culture. I am one to be easily blinded by the colors, lights and sounds of Congress St.  While I do not have the means to visit every restaurant and pick through every shop, even if I am just strolling around, I can by my very upper-middle class background afford to feel as if this is somewhere I belong. And while I was standing in Strange Maine conversing with Tom, I was dressed in half in thrifted clothes in my ineffective attempts to maintain my outward self-expression while getting away from shiny, new materialism found in stores. I realized then that I cannot separate myself from the culture I grew up in (a very commercialized suburb of Philly), and nor can Tom.  We both have our implicit definitions of culture, and they are quite different, but Strange Maine did seem to be an intersection between our two definitions.

There is cultural wealth and wealth of culture. Which would we rather have?

 

 

 

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Map #1

Kelly Arbor, 37. Queer, of Italian/French/Canadian/Lithuanian background. Change Artist and Barista Witch. Has lived in Portland for 4.5 months and is originally from Mexico, Maine. Leads Maine Educationalists on Sexual Harmony (MESH), whose goal is to “create a holistic integration of sex and identity and to (re)build a stronger community united with sex-positive awareness”.  Used the word “mesh” multiple times in conversation. Made a conceptual map of places where he is planning events. Talked about “third spaces” (where one does not live or work) where he strategically plans educational “protests” so that they intersect target groups; for example, the street that Portland High School students pour out onto when they get out of school for the day.

Suggestion for Improvement: More bike lanes and green spaces.

 

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Map #2

Tom — caucasian, 30-something male who has worked at Strange Maine on and off for 11 years since it opened in 2003. Born in Portland, grew up in pre-gentrification Munjoy Hill, when people spoke of it as “slightly dangerous”.  Likes avant-garde experimental music. Prefers grit in things. Commutes to work because he has been “classed” or “priced” out of the “peninsula proper”. Describes new Portland as having become culturally null, sterilized in a sense, and in a transitional state. “Same stuff in glossier packaging”. Nostalgically describes Congress St back in the day, and recommends that I visit Paul’s convenience store, a Maine-y place where you will hear Maine accents, where “bougie” people don’t go. We discuss other towns in Maine: “Everyone shits on Lewiston”.

Suggestion for Improvement: I did not explicitly ask. But if he could live in the place he grew up, that would be awesome.

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Map #3

Mary, 62 years old, caucasian. Has lived in Portland with husband for 35 years. Have two children with grandchildren. Opened a Quaker School on Mackworth Island (Friends School of Portland). We discussed gentrification: “Portland is an asset…need to bring money in somehow”.

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Map #4

Hunter, 19, caucasian male student. Considers himself a “foodie”.  Would rather live here than anywhere else, because of its perfect size — small enough that there’s not much traffic or crime. “If Portland wasn’t gentrified, it wouldn’t be cool”.

Suggestion for Improvement: More means of transportation other than cars.

West End – Best End, Mental Maps of Portland and Cafe Ethnography

After collecting mental maps from residents and chatting with them about the city, I realized that there is no single set of smart city recommendations because Portland is different for every single one of its residents. One of the Issues that most interviewees pointed out was the lack of efficient public transportation system. So, I guess there are some recommendations that can make life better and easier for all residents.

See Mentals Maps and Cafe Ethnography inside this post…

Continue reading West End – Best End, Mental Maps of Portland and Cafe Ethnography

Speckled Ax Cafe Ethnography & Mental Maps

From hearing about the lives and policy recommendations from these four Portland residents, I definitely have a different opinion about what the ideal smart city recommendations would be to improve the quality of life and economic sustainability of Portland. I think I was more focused on the larger picture earlier in the semester; I was thinking more about large scale, complicated technological improvements to the city whereas the residents definitely suggested more small-scale improvements such as improvements in public transportation, flood management, and educational opportunities. This disconnect likely results from the fact that we are, as individual researchers living outside the city, dealing with a small pool of samples and have inherently different ideas about the efficiency of the city than local Portland residents do.

This disconnect further brings into light the question as to whether one can make policy or smart city recommendations to Portland while not actually living in Portland – do we understand and know enough about the way that the city ecosystem works to create thoughtful, personalized recommendations for that specific city or are we more qualified to simply talk about and create smart city recommendations for a city in general? Because of this disengagement, I do think that it is very important for us as removed participants to take into consideration more of what the residents recommend than what we ourselves believe. That being said, perhaps it takes a certain amount of distance away from the city in order to fully see its moving parts and the different aspects that can be improved. As one of my participants mentioned, it is difficult to think and move outside of the status quo – it is hard to remove yourself from the whole city and its moving parts to really think about what can be done for the city.

After speaking with these residents, the transect walk, and executing the café ethnography, I would likely say that improvements in public transportation is the most beneficial and feasible smart city solution to most Portland residents and the city as a whole because it is very simple, and therefore easily executed, and would benefit the most people. If Portland could develop a transportation app for mobile devices and computers, residents and would be more likely to use and rely the public transportation system because they would be more educated about what it has to offer and the types of delays that would occur while they are trying to use it – in turn improving their quality of life. Moreover, a transportation app would help the city in terms of being more ecofriendly and economic stability because more residents would choose to use the bus as opposed to drive their own cars around.

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  1.  Ayriel – Woman, 24, [email protected]
  • Worked at a corner convenience store – “School is not a priority”
  • She focused more on the social aspects of the city when drawing her mental map – food, bars, work etc.
  • Talked a little about the gentrification of Munjoy Hill and how it was affecting the locals – not necessarily as a good or bad thing, just different than what she remembers from before.
  • She had lived in Portland for two years – was originally from Boston but came to Portland when she was 22.
  • She gave 2 policy recommendations – firstly, she said that it would be incredibly helpful if there was a phone application that told residents transport schedules/delays and social events that were going on in the city. The second recommendation was that there should be a ‘buffer zone’ for Planned Parenthood – she mentioned that there were religions groups protesting daily outside the clinic and that it made accessing the location and services, and feeling good about accessing the services, really difficult.

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  1. Woman, 22, from Canada but moved to Portland 2 years ago after living in Massachusetts, New Hampshire, and California throughout her life.
  • Worked in a Laundromat
  • She said that she enjoyed South Portland, or “SoPo”, but that the local changes in building and gentrification were making her a little sad. She mentioned that one of her favorite buildings had just been demolished and turned into a parking lot.
  • She attended Southern Maine Community College while working at the Laundromat
  • Her recommendation for Portland was that there needed to be better help for the homeless and more education for Portland’s youth through public campaigns and rallies.

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  1. Woman, 50 years old, very wise
  • Has worked at Portland Whole Foods and Lived in Portland since 1995, previously lived all over the east coast – mentioned New Hampshire, Massachusetts, and New York City.
  • When I asked her about her opinion of living in Portland, she told me that she and her husband, along with two children, one with autism and one with Asperger’s syndrome, actively moved around and researched the best places to live on the east coast. They decided Portland because of the small size, Portland’s great schooling system and the city’s very local and organic way of life.
  • She complained about a lot of things – but she was just this type of lady – specifically, that there was incredibly bad high speed interned. She also mentioned that the perception of what the city of Portland does for their residents is not up to par – that she knows and understands that Portland does SO much for their residents in terms of quality of life and schooling, but that residents need to complain less and to be more appreciative of what the city does for them. She said that she had hoped that people in the city would stop just following the status quo – that they need to break out from just going through the motions of living and be more appreciated (I think this may have been because she has been through a lot and was pretty stressed out about her children). She said that she thinks the city would benefit from a more educational campaign that enlightened Portland’s residents about what the city offers and the services that they may not know about already.
  • She said that her husband was a musician and that they were mostly self-sustaining and local in terms of what they eat and do at home. I asked her if she liked to go to restaurants or any specific shops and she said that they did not really go out much because money was tight. She also said that she has been a florist all her life, that she had started when she was a teenager, and that Whole Foods knew how good she was and they tried to recruit her to work for them a long time before the family moved to Portland. She said that she finally caved and started working for them after finishing two years of homeschooling her kids in the 90s. Now they are both in main stream schools in Portland and doing really well. We talked about boarding schools because she was asking me about my life and she said that her husband and his family came from a lot of money and that he went to boarding school and Boston College and that their family owns a lot of vacation homes at Cape Elizabeth, ME but that they did not own one.
  • She was an incredibly interesting woman.

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  1. Bernie, male, 21
  • Commutes to Portland from Brunswick, has lived in Brunswick since 2011 but has worked in Portland since May 2014
  • Originally from Florida
  • Recommendations: Bernie loved the hills in Portland – he said that he would love to see more hills and differences in heights of the buildings in Portland to add more of a city feel.  He also suggested more parking and better flood management.  I assume he recommended improvements in parking and flood management because he commutes to Portland for work, as opposed to living in the city full time.

 

Speckled Ax

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I sat on the bench side of the table closest to the bar

1:13pm:

  • Everyone seems to be working really hard – there are some conversations going on but it is really hard to tell what people are saying
  • The room sort of smells like coffee – but it is a very acidic non-coffee smell.
  • When I asked them for a large coffee they asked me whether I had a preference as to which coffee I wanted. Obviously I had no idea. They chose well.
  • Beatles are playing in the background
  • A really stylish family just walked in and was semi irritated that there was no available table to sit at while they enjoyed their iced coffees.
  • A creepy guy just walked in with red Red Sox sweatpants
  • Constant sounds of typing.
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http://portland.thephoenix.com/food/143736-purists-push-coffee-to-its-limits/

 

1:23 pm:

  • A whole load of people just walked in and met up with friends that were already sitting inside
  • It just got a lot louder in here and everyone else is kind of annoyed that they are being disturbed
  • I do not think these guys are from Portland
    • They are part of a show – something memoirs.
  • These people take their jobs very seriously
  • There is a mix of people that are clearly just here for the day to do work and groups of people that are in the middle of doing things and are just swinging by for coffee.
  • There is an adorable older couple sitting across from me holding hands from across the table and just watching everything that is going on around them while giggling to each other about their own conversation. They are drinking lattes – old people always drink lattes!

1:33 pm:

  • There is a really long line but somehow the café is still relatively calm and quiet
  • I am beginning to think that I have already drank too much coffee and I have only been here for 20 minutes
  • It is really sunny outside
  • There is a ton of clanking and bashing going on from behind the counter
  • A band of teenagers just walked in wearing beanies and skinny jeans
    • I bet they are all art students
    • I think they are all judging me for buying and drinking out of a plastic Poland springs water bottle – I am killing the planet obviously.
  • One of the employees dropped something on the floor – this is the second time he has done this in the past twenty minutes.
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tripadvisor.com

1:43 pm:

  • I definitely have drunk way too much coffee.
  • A lady just walked in and sat down without buying a drink – she must be meeting someone.
  • Everyone’s shoes are making very squeaky sounds as they walk on the hard wood flooring
  • There is a dude behind the counter with longer hair than me and it looks awesome.
  • My legs have gone numb from sitting in the same place for half an hour
  • The music has changed to classic rock and the baristas are having a very vibrant conversation about scheduling hours for the following week.

 

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1:53 pm:

  • The same couple as before that were drinking lattes and holding hands are now hotly debating something and using huge hand gestures.
  • The other lady still has not ordered a drink and is just sitting there on her phone. Unless she has the wifi password from a previous visit, she must just be taking repeated selfies.
  • Various sounds of coffee machines on repeat in the background
  • Some girl doing work in the corner booth starts complaining about being a first year teacher.
  • One of the baristas is talking about what he did on Friday night.
  • There are loads of cars parked in the street outside – it is a busy day.

 

2:03 pm:

  • There is a small line in the shop and some people have left from before and their seats are immediately filled with new customers.
  • Everyone seems to be ordering cappuccinos – I wonder if the cappuccinos here are amazing….speckledax
  • So many hipsters – ordering Ethiopian coffee…
    • There are a lot of nose rings.
  • I feel like I am in a city – I did not feel like it before but I definitely do now. Why do hipsters do this to me?
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some hipster humor courtesy of streetloop.com

 

2:13 pm:

  • A girl literally walked in a saw that there were no seats available and walked straight back out again haha
  • It seems quieter in here now that it was an hour ago – more people though
  • There is a man drawing pictures on graph paper next to me – when the barista brought him his drink he refereed to her by name which makes me think that he comes here frequently
  • That lady on her phone without any wifi still has not bought a coffee which just makes me think that she just does not want to be outside in the cold or wants to nap on the Speckled Ax’s wooden tables.
  • There is a new couple sitting in the same seats as where the older couple were sitting earlier – this couple are having a pretty vibrant conversation but their faces are like six inches away from each other. She is leaning over the entire table and is practically on his side of the table and he leans in too. So adorable. They are probably late thirties.
  • I cannot tell if anyone has realized that I am just watching them all and have been for the past hour…..

2:23 pm:

  • Someone left the door open when they went outside and now it is freezing in here
  • We can hear the sounds from outside now – lots of cars and sounds of wind.
  • A guy who was sitting down before we even arrived just got up and left
  • Another creepy guy with his hood up and huge headphones on sat down immediately in his place
  • This chick on her phone is still on her phone and still has not ordered anything to drink. I can see a dunkin doughnuts cup in her purse – what is going on?
  • The room smells a little like pizza now that the door is open.

 

2:33 pm:

  • A new younger couple sad down in the old and older couple’s table. They are definitely students and are obsessed with each other. It is adorable. I will now be referring to that table as the love nest.
  • The room now smells like cigarettes because the door is still open. Thank god the owner just closed it! Twas getting very cold in here.
  • The love nest is getting rowdy.
  • Lady on her phone still has not looked up apart from a barista asked her if she had ordered a coffee he was meant to deliver to a different customer. She said no.
  • The music is a little louder than before.
  • The guy sitting next to me is still drawing on graph paper.

2:43 pm:

  • Say you love me by Jessie ware is the best song ever
  • The café seems relatively quiet now
  • The lovers nest is now empty
  • The weird lady is still on her phone doing nothing
  • I am seriously starting to worry as to whether anyone in here knows that there are three students stalking them for two and a half hours this afternoon

 

2:53 pm:

  • A new pair of people walked in and walked straight back out again because the seating that was available clearly was not good enough for them
  • The weird lady is still on her cell phone and has only looked up once in the past hour
  • The music is a little more mellow than it was earlier
  • Everyone seems to be busy doing work
  • A lady just walked in with a push chair and a child who seems like they are on the verge of tears… maybe they do not dig the music.
  • A man is still drawing maps on graph paper in the booth next to me
  • The baby is now crying and she is walking him outside of the café

3:03 pm:

  • The weird lady is still here and still has not ordered anything – I cant tell if she was napping or if she is still waiting for someone
    • OMG she just got up – and she sat down again. Perhaps she was just stretching.
  • There are really loud banging noises coming from behind the counter again
  • The café is mostly filled with individuals doing work – there is only one pair of people, likely a couple, sitting and actually talking to each other
  • One of my favorite songs just came on the radio – Semi-Charmed Kind of Life J

 

3:13 pm:

  • The people working behind the counter are having a very vivacious conversation about something – lots of laughs
  • The weird lady is still sitting and on her phone – she just left. After sitting here for two hours and not ordering anything.
  • The man next to me is still drawing on graphing paper
  • This playlist is killing it – they are now playing Jumper by third eye blind. So angsty.
  • The baristas are talking about how expensive bowing shoes are
  • I just realized that they only have one bathroom which kind of freaks me out
  • I really like the lighting in the room – the ambiance is stellar.
  • The baristas are now talking about how bowling balls fit on your fingers with one customer sitting at the bar. It is a little strange. Now talking about local candlepin bowling leagues.
  • The map man next to me finally finishes his definitely cold cappuccino after an hour and a half.
  • I start to ponder what would happen if we all get Ebola?
  • Some hipster just walked in with a skateboard and skinny jeans.

 

3:23 pm:

  • Two girls just walked in – they are in their mid twenties and are very loud/happy
  • A couple just left the booth at the end
  • Baristas are flirting with the two girls that walked in
    • Maybe they already know each other

Up Close and Personal View of Portland

Mental Maps and Café Ethnography Reflections

Gathering mental maps in Portland on a Sunday proved to be a very interesting (and often a bit tedious) time, given that fact that there were not many people out on the street, however, it was completed with success! All four people gave very different perceptions of the city and their data combined gives an insight into all different areas of Portland. In terms of their ideas about smart improvement to the city, all most everyone suggested a better green public transportation system, and interestingly one older man suggested that no changes be made to Portland. “Portland in my mind is one of the most progressive places in the United States and does not need any additions. Cities in the US need to catch up to us,” he said firmly.

As expected, no two maps were remotely the same. The maps ranged from looking into a particular neighborhood all the way to giving a over overview of the entire city…one person even added in Peaks Island, which is where they moved to over the summer. Participants that were older tended to provide less detail and decided to usually focus on landmarks that were around the neighborhood in which they lived and worked in. Younger participants included parks, shopping, and places that they enjoyed going out with friends.

For the café ethnography I went to Speckled Ax on Congress Street. Free public Wifi would be a great addition, due to the fact that almost 90% of the people in the café were always on a smart device and trying to use the internet. You have to ask the Barista for the password, which is okay, but free wifi would be so much more convenient. Interestingly, this café did not serve food… I cannot say I was pleased by the this but it created a very different atmosphere. Most people were doing work and drinking coffee–When people talked, they were either very quiet or did not talk at all.

After going to Portland to complete an ethnography and get four mental maps, I plan on focusing more the public transportation system. Every person I talked to expressed a concern and dislike over the current system that is in place. Tackling public transportation in Portland is going to be a very interesting task because of the city’s small size and current demographic. All of the people I interviewed said they only stayed in the area they lived in and did not stray far from there. In order to revamp the public transportation situation we are going to have to approach this task from a very creative angle. Solutions that work in a place such as New York City is not going to work in Portland.

Mental Maps

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1. Female, 22 years old, Store Manager, moved to Portland 2 years ago

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2. César, Kathleen, and Elena Britos, currently live on Peaks Island, but used to live in Portland and South Portland, have been in the area for 9 years.

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3. Male, 58 years old, Cashier at a convenient store, Playwright/Actor, lived in Portland for 21 years.

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4. Female, 28 years old, Cook at a restaurant, likes to stay around the Eastern Promenade, lived in Portland for two years (was tired of “big” city life in Boston)

Complete Ethnography

1:00pm—arrived at speckled Ax with Rachel and Karl. For the most part everyone in the café is pretty young, and looks like they are students that go to maybe USM?  8 of the 12 people in the café are on laptops, 1 person on an ipad, 8 people are girls, 4 people are boys; there is a constant rate of people coming in an out.

 

1:17—same group of people…not much has changed. The scene is very “hipster”… Most people are still doing work or readings books. The café is a medium sized—has a warm feeling (chocolate colored walls) ambiance is very trendy.

1:27—the demographic is very white—I am the only black person in the café and there has not been a black visitor yet. A group of “trendy” boys just walked in that all kind of look like they walked out of portlandia. Not many couples—only two here right now. Most people seem to be of considerable wealth just from looking at the different brands and kinds of technology that people own. Very packed now. Not the kind of place where people just randomly sit at a table. The café has a small bar at the counter, 4 long tables on one side and 3 smaller round tables along —there is also a small seating area out front but today it kind of cold so no one is outside

1:37—most people are not talking they are either on their phone or doing work. Little spurts of noise come in and out. But for the most part it is a relatively quiet place. The staff that works here is pretty young, one boy and one girls—both are wearing black, are white…maybe they are college students?

1:47— across the street is not very busy—there is a vintage store that looks like it is not open. There aren’t many people on the street. Currently, I am drinking a café au laît but the smell of coffee beans in here is very strong. There are a lot of kinds of coffee that I haven’t heard of that they offer here—my knowledge of coffee is not as advanced

1:57—I am kind of hungry…. However, they do not offer here, just coffee. Not even like juice. Kind of a bummer. There is now an old man sitting next to me doing work. Currently hearing coffee brewing and beans roasting

2:07 –on the phone with my mom —not that many people came through the scene is pretty much the same scene.

2:17—I go to the bathroom and when I come back there seems to be a lot of people wanting to get coffee

2:27—There is a Hispanic woman crouched over her phone at the small table directly in front of me…not quite sure what she is doing because she has no wifi (she did not buy coffee). It’s kind of weird.

2:37—I am starving at this point. Contemplating going somewhere close to get food. Why do they not serve food? I see granola bars but I am allergic to most nuts and fruits and vegetables. Karl just asked the women in front to draw a map for him, smart idea. I am considering asking the man sitting in between Rachel and I to draw a map, but he seems a little busy (he is drawing a lot of measurements on quad paper)

2:47—kind of an older demographic but definitely the same kind people at the café. A lot of people wearing expensive outdoor gear, backpacks and flannels. Everyone is still pretty quiet and keeping to themselves (readings, laptop, work, on the phone). The music is alternative (eg. like the shins or )

2:57—there is no one on the street right now really. Someone walks by like every 3 mins. Not many people are stopping to look into store (it is kind of cold outside); just saw someone run by; this is the first time 2 men passed by who looked like they were more from a lower socio economic group. Mom just came is with her baby—there is like an equal distribution of men to women. The music is much more upbeat and loud than this morning.

3:07—Very chatty in here. Some one is on their phone, and both people on either side of me are talking. Someone is playing music on his or her phone. People are doing work, but it’s not as intense of a scene as earlier. Much more friendly environment I feel for people that are walking into the café or looking through the window. A lot of men are in here. Currently Rachel, me and another girl are the only women here. We are also clearly the youngest in here by maybe like 10/15 years.

3:17—Things on the street just got very busy. There is a large group of people standing in front of the store and looking in. Things have quieted down in the café. Just got an intense smell of coffee beans and the large group of people do not come in

3:27—not much has changed from the last 10 mins. The café is kind of empty right now   and more people are beginning to leave. A lot more people at the bar

3:37—leaving. Feels much more like lively. More people are talking and the environment is more conducive for conversation. A lot of people are talking and it now smells like a mixture of cleaning products and coffee.

 

 

CBD India St. Maps and Ethnography

My interpretation of my café ethnography is that Coffee by Design on India Street is in a gentrified neighborhood. The vast majority of patrons I saw in the café were 50s/60s Caucasians, followed by 30s/40s Caucasians, mostly well dressed. Most people visiting the café were only stopping in – not staying for prolonged periods. I suspect India Street is a popular thruway for Portland residents coming home from the south, but it seems out of the way for anyone coming from I-295. It’s only two blocks from Congress Street, though.

The next closest coffee shop is Crema in Arabica Roasters, down the hill. It’s larger and more noticeable from Commercial St, but Coffee by Design seems to have a following. Many patrons had reward cards, indicating regular customers. Coffee by Design also has four stores in Portland, making it a citywide known brand. CBD also has one location in Freeport (besides selling beans to other coffee shops around Maine, for example Little Dog in Brunswick) expanding its brand across the state.

map2 post map3 post map4 post map1 post

Notes from Coffee By Design, India St. Oct 3rd, 4:30-6:30pm

4:30 – Two older (70s?) white gentlemen in line to buy coffee, products. Older, white couple sitting by door. One barista making/ serving drinks – short, pixie cut with blue earings/gages, tattoo on arm. Middle-aged couple sitting outside.

4:40 – Second barista joins, tattoos on arm, also. Complains about being annoyed by road construction (broken sewer line) outside. Two older gentlemen from earlier sitting separately by front, one has an eastern European accent. One middle aged white man, one 30s white woman came in – eclectic outfit. Older black woman joined older white man w/out accent.

4:50 – 30s/40s white couple came in. 50s, 60s business attire white man came in. 30s/40s woman and 20s/30s man, both white working class, came in together. A couple, middle aged, white. An older man, latte for here sitting by front. 30s woman w/ infant. 20s woman.

5:00 – Middle-aged, apparently gay man came in. Older woman 60s? with young child (grandson?), hanging out for a little. 20s/30s couple. Older latte man still here, doing work.

5:10 – 30s, working class man. Older latte man still here.

5:20 – Kinda quiet. 20s white man. Getting a mental map from 2nd barista. Two white teens/early 20s, one well-dressed (hipsterish), one normal dressed. 20s/30s white man. 40s/50s white woman.

5:30 – Quiet. Barista #1 cleaning while #2 works on mental map.

5:40 – Nobody new, latte guy still here.

5:50 – 30s white man with infant, staying, 20s/30s white woman, two 20s/30s white women together. 20/30s white woman in workout gear.

6:00 – 20s white man. 20s/30s white man. 50s/60s white man.

6:10 – 70s white woman/ 50s white woman together, staying. 30s/40s white couple. 60s white woman. Sudden surge: 20s white couple, staying. 50s white woman. 50s white couple. Teens/20s two white women, couple? 30s white man, staying.

6:20 – 20s white couple. 50s Indian(?) Woman. 60s white man. Young couple doing work, staying. Single 20s/30s man hanging out. 50s/70s women hanging out.

6:30 – Closing up shop, people still coming in. Two white 60s couples, 20s white woman.

 

10/21/14 2:30 – 3:30pm

2:30 – White, 60s man learning guitar; white, 40s business man on laptop; white, 30s man on laptop; white, 50/60s business man and 30/40s white business man talking about careers.

2:40 – guitar man talking to two 40s women; blue collar guys came in, all white, 20/30s.

2:50 – Guitar man left, as well as women talking to him; 50s white man; 20/30s white man in hoodie (left); 50/60s white man (left).

3:00 – 10/20s black(?) man and white woman together;

3:10 – Two 20s white women; white 50s mother with teen son; white 50s mother with teen daughter; 60s man and woman reading newspaper together.

3:20 – No one in line.

3:30 – Quieting down – 50/60s white man, 30s white woman, business men still here.

Post 6: Wi-Fi and Transportation Needs as Expressed by Residents of Portland

Reflection on Mental Maps and Café Ethnography

Gathering the mental maps and conducting the café ethnography mostly confirm many of the suspicions I had about the ways some residents of Portland use cafés and view the city. What I found most rewarding were the suggestions for smart technologies I prompted the mental mappers to give after finishing their drawings. Some of their smart city suggestions lined up with my own, so it was nice to have some confirmation of my ideas. The other ideas were valuable in their naturalness as they were fresh ideas coming directly from our population of interest.

The mental maps demonstrated very different views of Portland, which was not surprising considering that I collected maps from people of many different backgrounds. The first person I collected a map from had spent far more time living in Portland than the others and I saw this in her map through her brutally honest descriptions of neighborhoods (e.g. Old Port = “douchebag bars and tourists”). The participants with less experience living in the city, seemed to provide less social commentary. Those who had the least amount of experience also seemed to have most difficulty drawing a detailed map which makes sense as well. I did find all of their smart city technology suggestions to be very helpful. Wi-Fi and the bus system were both technologies I was concerned about and these both came up. I also found the bike sharing suggestion to be particularly helpful and this is something I will definitely consider.

The café ethnography revealed a strong need for Wi-Fi as well. Most of the people in our café (including all of us) were on a computer or smartphone and requested the Wi-Fi password at some point while we were there. It appeared that many of the people who choose to drink their coffee in the café, did so while also using a computer or some device that can connected to the internet. It should be noted that not everyone in the café who sat down alone went on their computer or phone, and not everyone who were not alone were not on their computer (e.g. there we some people on computers working together too). Also, there were many people who came in to get a coffee to go and left and therefore never required a Wi-Fi password (though I feel that they likely left because there were not seats). Thus, I feel that there is a strong demand for places to go to be on your computer and connect to Wi-Fi outside your home that stretch beyond the public library. We had actually ventured to the Speckled Ax café after encountering two cafés that did not have any room to seat us. This high demand for space in cafés could be attributed to the fact that we visited on a Sunday, but I feel it is likely a common phenomenon.

Following these experiences, I will focus more on public Wi-Fi and the bus system, and also more thoroughly consider biking as a method of transportation in the city in my research. These three smart city recommendations seems to be some of the most important and have all been expressed as a concerned by residents of the city of Portland. For now, I am just intrigued by how simple these recommendations seem considering my own privilege as a Bowdoin student. Free, public Wi-Fi and transportation (e.g. Saferide) are simply given to us as Bowdoin students and we are very fortunate in the respect. However, we should be wary of seeing our own community as a utopia in these respects and should be careful to not project any “Bowdoin” solutions directly on to the city of Portland because of how much these two communities differ despite geographic proximity.

 

  Mental maps

IMG_6565

Person 1: Woman, 31, works 3 part-time jobs, has lived in Portland for most of her life and now lives in the West End. Suggests a bike sharing similar to the one in Copenhagen for Portland.

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Person 2: Man, 56, spends 2 out of 12 months a year in Portland for many of the past years (actually lives in Mass, but I cam going to consider him my commuter), works in energy and telecom consulting, lives in the East End when he is here, did not really have a smart city suggestions but did express many concerns about the homeless population in Portland.

IMG_6567

Person 3: Women, 23, student at SMCC, works in manufacturing, has lived in Portland for nearly 3 years (came to Portland from Rwanda), suggests better announcement of stops on bus to let riders know where there are (perhaps give the bus GPS and a map on the bus can let riders know exactly where they are currently).

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Person 4: Man, 31, works at Bowdoin College, has lived in Portland for 2 and a half years, lives at the intersection of Parkside, the West End, and the Arts District, and suggests that Wi-Fi should be accessible to the entire city (not necessarily free, but easily accessible).

 

Full Ethnography

Speckled Ax Café is located on Congress Street not far from the Maine State Theatre and also near the MECA campus. Went on Sunday October 19, 2014

1:00 – Almost everyone on the café is on a computer or reading. I am here with Alex and Rachel. There is a couple talking quietly in the front. And also two 30ish looking women on their macbooks (with yellow and orange cases) talking to each other every once in a while. A hipster looking young man is reading intensely and another hipster young woman is switching from reading and typing on her macbook.

1:05 – Another hipster looking young man is sitting along and reading and wearing yellow converses. Some other people have come in and are getting coffee to go.

1:10 – The young women on the macbooks have stopped talking and are now both on their computers. Every in this café who has a computer has a macbook.

1:15 – The only sounds are of the occasional people walking in to get coffee to go, the sound of the espresso and coffee machines, and the mood music (mostly indie) playing in the café. The song I have recognized so far is a Beach House song. An older couple (~50) walked in as well. The young man reading intensely gets up to leave and Alex and I move to take his spot because it is a better seat.

1:20 – Alex asks to put her charger in an outlet near the 30ish women on the yellow and orange covered macbooks. They just talked about semesters so I suspect they are college students actually and just look much older than I thought. I also just noticed there are a few people sitting outside as well (even though its 50 degrees out today)

1:25 – 5 people all wearing flannels and knitted hats just walked in. They could not look more Portland. None of them are wearing sneakers, and all have neutral colored shoes. One of them asked the barista of the chocolate is dairy free.

1:30 – A new barista with really long hair has started working and he is making drinks for a couple of 30ish looking people in sweatshirts, Levi’s, and vans.

1:35 – A rock song is playing but otherwise it is very peaceful and quiet.

1:40 – A woman cam in by herself and is not sitting at a small table waiting for her coffee. She is wearing black boots and jeans and a navy jacket and also looks Hispanic and might be one of the first non-white people to come into the café.

1:45 – The young couple that was sitting in the front finally get up to leave. Another indie rock song plays that I don’t know but this one is especially grungy.

1:50 – I notice that the people who were outside have left and the store across the street says Vinyl and Vintage in big letters in its store window.

1:55 – A 40ish looking couple holding a Reny’s bag gets a coffee to go. An old man sits at the place in the front that was empty.

2:00 – I go to the bathroom in the back and there seems to be a lot of people trying to get coffee in the café now.

2:05 – A mellow rock songs has been playing for minutes now and the hipster looking girl who was reading and on her computer near us gets up and leaves. A man in a life is good shirt jeans and a black hat sits next to us at the table and is drawing or writing something on the pad

2:10 – The man next to me gets his coffee from the barista with the long hair. A young women with big glasses and nice boots come in to get a coffee to go and is accompanied by a man with a beard and a gray sweater.

2:15 – The potentially Hispanic woman is still sitting crouched a table looking at her phone and young woman with backpack walks in. She says there are no open tables and immediately turns around and walks out.

2:20 – The women with the orange and yellow macbooks get up to leave and put on Patagonia jackets. The manager of the café opens the door to let some air in and it gets a lot colder in the café.

2:25 – A young man in hiking boots, a sweater, and wearing headphones walks in to order a coffee. Almost everyone at the café is reading except for one couple that are talking quietly at one of the small tables. The man who was reading at the bar gets up to leave and the man with the headphones takes his spot.

2:30 – The Gaslight Anthem’s song “Old White Lincoln” plays and no one is talking except for the one couple. A couple walks in wearing blue and black patagonias and orders coffee.

2:35 – I decide to ask the woman sitting in the front on her computer if she would be willing to draw a map.

3:00 – I sit down again and very few of the other people in the café have left except for the couple that were talking at the small table.

3:05 – semi-charmed kind of life is playing. the guys with the headphones gets up to leave. I wonder how much money the café makes because people usually buy on drink then get up and leave after an hour.

3:10 – The blue Patagonia couple are still talking nearby. The music has become much less indie and more 90s and early 2000s throwbacks instead.

3:15 – The managers friends walk in and they talk near the ordering bar for a while. They eventually leave. Everyone is reading or on a computer except for the one couple talking.

3:20 – The patagonia blue couple continue chatting in the corner at the table where yellow and orange macbooks once were. The man is wearing the blue Patagonia and the woman is wearing a black coat that might not actually be a Patagonia I realize. Also they talk about studying so I wonder if they are in college. They also decide to leave finally.

3:25 – A man in a nice button down shirts and glasses comes in and orders a coffee. He chats with the barista as he makes the coffee.

3:30 – we (the three researchers) all leave.

 

 

 

 

 

Views of Portland from a Firsthand Perspective

For my mental maps, I interviewed two middle aged males (around 50 years old), one 30 year old male, and a woman in her early 20s. They all lived and worked in Portland, though the two older males lived on the border of Portland.

It was interesting to find exactly how much one can tell about people and a city from their mental maps. For example, the two older men both included University of Southern Maine (where they were taking classes), Starbucks (a frequented café), and Hannaford (where they buy cat food and groceries). These landmarks suggest a typical student or settled down family in an urban area. Compared to this, the notable landmarks of the 30-year-old barista at Coffee by Design were good bars, gentrified areas, and coffee shops. And, the woman who worked at Love Cupcakes (a cupcake truck) drew at the places the truck travels to, along with a map that focused more on the streets of Portland (probably because she drives through the areas for work).

I interviewed three of these people at Coffee By Design on India Street, where I did my ethnography. Though the neighborhood did not seem very touristy, the people coming to the café seemed like affluent people with low diversity. Since it was raining for the majority of my time at the café, most of the people who came inside were meeting people, or they at least stayed for a while.

The people I spoke to all seemed to agree on one thing: Portland has a lot of areas that need work. The three men I interviewed stressed the pros and cons of the gentrifying neighborhoods to the extent that Sean drew them on his map and Peter made pretty clear distinctions between the neighborhoods. It was really interesting to see how the residents (of 20 to 30 years) perceived the changes in Portland and how the changing city affected their lives.

However, the technological suggestions did not reflect on the gentrification, but more at the infrastructure of the city. Public transportation was mentioned every time and overall, the request that Portland become a more accessible city. Whether the suggestions were adding a more functional bus line, rebuilding a trolley system, or creating parking apps that list free spots around the city, it was agreed that Portland needed to improve its accessibility.

Another improvement was free public Wi-Fi. With a growing need to always be connected, public Wi-Fi would definitely be a realistic addition to the city. Portland is large enough that there is a demand for public Wi-Fi, yet it is small enough that this suggestion is manageable. Additionally, a few people suggested creating better parks and overall, more green spaces in Portland. All the suggestions from the people I interviewed would be good ideas to help improve the city of Portland, though many of them are more basic suggestions that do not actually involve technology. However, they provide the necessary structure for a growing city, which would then allow for more technological improvement afterward.

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Hannah:
Age 23, white female, lives on High and Sherman for over a year
Technology Improvements: Free public Wi-Fi, all 2-way streets, some sort of parking map that shows occupied spots (apparently, it already exists for certain cities)

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Sean:
Age 30, white male, lives in the East End, has lived in Portland ~30 years total.
Problems with Portland: There is no outreach of what people want in the city, unaffordable condo, Portland is using money on arts to amp East Bay Side, but displacing middle class because housing is becoming unaffordable
Technology Improvements: Public transportation, some sort of rail line, public Wi-Fi

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Peter:
Age 49, white male, lives in Rivertown for 26 years
Problems with Portland: Unaffordable for working class, condos are too expensive
Good things about Portland: Green space → lots of trees, green areas (compared to other cities), the ocean and islands nearby

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James:
Age 54, white male, lives in Rivertown for 33 years
Problems with Portland: Bigger companies are coming in and taking out independent business, there is a sense of false diversity (pockets of immigrants), unaffordable housing
Technology Improvements: Better public transport system → more times, more reliable, restrictions on amount of bars in city at a given time (changed nature of Old Port and downtown Congress St), nothing privileged in parks (Woonerf system), bike friendly streets

Café Ethnography (10/4/14) Coffee By Design, India Street
Cloudy, rainy

4:00pm
I first went to Bard Coffee—very hip and located in a central place
Now on India street: much more empty–maybe that means less tourist filled?
Raining outside…not many people walking around
Seen a few people in groups with umbrellas
16 people inside café
many apple products → ipad, iphone, laptops
people sit on the outside of the café first (chairs near front window, tables along walls, in back)
one man walking, couple walking
signs outside have small graffiti
horse carriage passed
three friends just met up → two women, one man (white)
man stays in café for a while…talking about hybrid cars

4:10
18 people in cafe
many people in line to order food
people are sitting in the middle of the table row (because place is more full)
couple closest to windows individually reading newspapers
man alone with headphones writing in a journal
three friends that met up earlier talking
man sitting alone on computer with headphones
gets up with empty coffee mug to order more
couple walking outside (white; male and female)
they parked across street → walked in, tried to use bathroom (locked)
slowly walk in and stay close together as read the menu out loud
ask for bathroom key
father and son sitting outside at restaurant across the street

4:20
couple still reading newspaper
group of three left
two women talking at middle table
lonely man w headphones went outside to smoke cigarette
16 people inside cafe
a few cars driving past
some people walking on street
couple looking at bathroom (following map to get key for door)
no one really staying outside → mostly in transit
bob marley playing
man walked up to man smoking → looking through window at people inside café

4:30
I’m definitely the youngest person here
Only people here alone have headphones in and on computer
A lot of people still wearing jackets → either cold or not too comfortable?

4:40
Everyone is doing something → reading newspaper/magazine, working on computer, talking
Most people here are in conversation of two people rather than doing work
14 people and a baby!! (which is included in the person count—I just wanted to emphasize its presence)
baby/child and father are playing on the ground in back of store
Man walked in and then left
Family walked in and looked at bathroom
Man walking dog outside
Though not a very touristy area, still affluent seeming people in coffee shop
Well dressed, using technology, people leave stuff at table when getting refills

INTERVIEWED BARISTA

4:50
15 people in cafe
many people in line (barista paused interview)
two younger (mid teens?) girls (white) alternating turns and holding possessions in bathroom

5:00
two women still talking
16 people here
two men sitting at table – one writing, one reading newspaper
lone man still writing book
waves of people (many people at once, then empty)
when people order, standing around counter
man sitting, using phone

5:15
most people here for conversation (meeting up other people)
some people doing work

INTERVIEWED 2 MEN (the ones sitting at the table)

(yes, it took 45 minutes –they had a lot to say)

6:00
no one here (7 people including 2 baristas)
employees cleaning → sweeping, vacuuming
very friendly bartenders (I got a chai latte on the house)
female barista wanted people to leave so she can sweep
couple sitting together secluded in window area
man reading map alone by window

6:30
8 people here (and another baby!)
Asks barista a question about the map
Barista sweeping → Closing/cleaning up/winding down
Man drinking tea with baby (sits in comfortable chairs by window)
Waiting to meet someone at cafe
Shrek music playing (Accidentally in Love)

6:40
Since it’s later in the night, more people here individually
7 people here (including baristas)
Not as many cars outside
People walking by alone
Man with baby is looking at the products for sale (and singing with the baby)
Blink-182 playing

6:50
Middle aged people left
Mostly younger people still here – 30s?
Low diversity
middle aged

Reconsidering Smart City Suggestions: Portland Wants Parking

After speaking to Portland residents and commuters, one thing that became very clear to me is the popular demand for better parking in Portland. Of the four people I spoke to, three had cars. All three of them cited the parking as an undesirable aspect of Portland. However, none of the people I spoke to seemed to be aware of any place to park except by the waterfront.

One of my earlier ideas was to increase signage in the city. Originally this was intended to educate the public on smart changes that occurred around them, especially in relation to public space. I still feel that signage is important— that there is power in simply pointing out in words what you want people to know. If parking is a problem, it is possible to acknowledge and address that in part with signs. There might be a physical need for more parking space, but there may also be a distribution problem that could be helped by the distribution of information. The city is so small that there might be a trove of parking within a ten-minute walk, which would be useful if people knew where to find it. Easy to read maps and signage would help tourists and locals alike to locate parking nearby.

Ideally, the small degree of satellite parking would also help Portland to transition to a walking city. In turn, the increase of walking could benefit the numerous sidewalk businesses, and help public spaces to thrive more as places to rest or eat lunch before returning to one’s car.

 

Mark is a 56-year-old resident of Portland. He was a social worker, and now lives on disability payments. He is from Massachusetts, and has lived in Portland for 7 years. When asked what he likes about Portland, he cited the people in Maine, his good experience at Preble Street Resource Center, and his "great" experience with the Portland Housing Authority. He said he dislikes the weather.
Mark is a 56-year-old resident of Portland. He was a social worker, and now lives on disability payments. He is from Massachusetts, and has lived in Portland for 7 years. When asked what he likes about Portland, he cited the people in Maine, his good experience at Preble Street Resource Center, and his “great” experience with the Portland Housing Authority. He said he dislikes the weather.
Josh is a 26-year-old resident of Portland. He is originally from Woolwich, Maine, and has lived in Portland for one year. He works as a shop clerk in the business district of Portland. When asked what he likes about Portland, he called it “the perfect amount of city,” not too big or too small. He said he loves Portland’s culinary scene, and likes the people. He had trouble coming up with a clear source of dissatisfaction, except the “awful” parking around Old Port.
Josh is a 26-year-old resident of Portland. He is originally from Woolwich, Maine, and has lived in Portland for one year. He works as a shop clerk in the business district of Portland. When asked what he likes about Portland, he called it “the perfect amount of city,” not too big or too small. He said he loves Portland’s culinary scene, and likes the people. He had trouble coming up with a clear source of dissatisfaction, except the “awful” parking around Old Port.
Brittney is a 23-year-old resident of Hollis, Maine, about 25 minutes south of Portland. She works at Beal’s ice cream parlor, where she has worked for eight years. She is now a student in Boston, but commutes to Maine for the weekend and continues to work at Beal’s. She has never lived in Portland, but said that she likes the small town feel, and the fact that “people know you.” She said that parking is a real difficulty, especially for people who work in Old Port as she does. She also said that the parking officials make parking especially difficult.
Brittney is a 23-year-old resident of Hollis, Maine, about 25 minutes south of Portland. She works at Beal’s ice cream parlor, where she has worked for eight years. She is now a student in Boston, but commutes to Maine for the weekend and continues to work at Beal’s. She has never lived in Portland, but said that she likes the small town feel, and the fact that “people know you.” She said that parking is a real difficulty, especially for people who work in Old Port as she does. She also said that the parking officials make parking especially difficult.
Marina is a 22-year-old resident of Portland. She is originally from Florida, and moved to Dixfield, Maine, about 10 years ago. She has lived in Portland for about a year, and works as a house cleaner in the greater Portland area. When asked what she likes about Portland, she said she loves the people, the food, and the energy of the city—especially that it feels “thriving” but things slow down by around 10 pm. In the downtown area, she says, people want to have fun but not make trouble. She cited the parking as a source of dissatisfaction, and said that, being from a rural area, she is still getting used to the city noise, especially the ambulances. She also said that the city is definitely geared toward tourists, not residents.
Marina is a 22-year-old resident of Portland. She is originally from Florida, and moved to Dixfield, Maine, about 10 years ago. She has lived in Portland for about a year, and works as a house cleaner in the greater Portland area. When asked what she likes about Portland, she said she loves the people, the food, and the energy of the city—especially that it feels “thriving” but things slow down by around 10 pm. In the downtown area, she says, people want to have fun but not make trouble. She cited the parking as a source of dissatisfaction, and said that, being from a rural area, she is still getting used to the city noise, especially the ambulances. She also said that the city is definitely geared toward tourists, not residents.

 

10:45

  • Two people sitting with to go coffees chatting by window (Jen and Mark)
  • Man behind me doing work with coffee to stay (Mr. Pince Nez, PN for short)
    • He has very small, “cool” glasses
    • Tweed jacket
    • mid 50s
    • cleft chin
    • I think I just distracted him
  • Woman in cool scarf and sweater walked out
  • Bearded man in self-aware Canadian tuxedo just walked in

10:55

  • Two women buying drinks (lime soda, coffee)
  • A few people have walked by outside, usually quite casually/ no hurry
  • One biker who looked like he was intently on his way somewhere
  • Jen and Mark have been chatting with no sign of stopping
    • I hope they will leave soon so that I can take one of their seats
  • PN making a phone call
  • Horse drawn city tour passing by (Stillbrook Acres, rides for all occasions)
  • The vibe in here is really nice except that I feel so self conscious about essentially spying on people
  • Florence + the Machine playing

11:05

  • Jen: white female ~30 yo, wearing workout clothes, minimal but careful makeup. OMG she is so into him she literally laughs at everything he says.
  • Mark: white male ~30 yo, wearing a very large watch
  • A meet-up just occurred in another corner of the shop… “so how do you know le-ann?”
    • White male, ~45, used the word “mate”
    • White female, ~45-50. Holding macbook air. Son’s name is “Hawk”
    • Both of them have sunglasses
    • Discussing business venture?
  • Woman runs past shop
  • Many people in here/around are in workout clothing
  • Somebody that I used to know
  • Arcade Fire Wake Up

11:15

  • Things seem to be picking up
  • Business meetup is for web design of this woman’s non-profit (she started it)
    • Hawk sat down right behind me
  • A bit of a rush now, more people who appear less outwardly “cool” and are also not in workout clthers
  • PN is leaving, looked at the WSJ on his way out
  • More car traffic outside
  • Lots of people come in and use the bathroom (at lease 5 while I’ve been here)
  • I think they might be playing “I want it That way” (Lol it’s actually Albert Hammond Jr. In Transit)
  • First kid came in, with dad (looks like he just needs to pee)
  • People hanging out outside (3 people standing around chatting, seem to have dog with them)
  • Jen and Mark have gotten comfy (damn, I want those chairs!)

11:25

  • Jen and Mark left. Mark: “Shall I escort you home so that your students don’t jump you?” (he sounds like an asshole but she really didn’t seem to mind)
  • I took their chairs (better view of the street)
  • 5 people sitting at tables and chairs outside, w 2 dogs
  • A lull in business, now
  • Not sure what the song is, same feeling as the rest
  • Have yet to see a person who doesn’t appear white—saw one black man outside

11:35

  • Two people who look South-Asian (?) just walked in
  • Many people here get coffee in to-go cups even if they end up sitting for a long time
  • OMG such a cute golden retriever outside
  • And a baby! Wow what cheeks
  • Australian guy just sat down, complaining about it being Columbus Day because he wanted to mail a package and it’s a federal holiday (he and his American buddy couldn’t figure out what the holiday was, though)
  • Cool old woman just walked in, did not hold door for young man coming in behind her
  • Young folks playing, someone whistling along very poorly

11:45

  • South Asian couple chatting at the counter, very friendly. She is in
  • Another lull
  • A different couple walked in, dressed very hip. She was on the phone. Wearing pink pointy flats and walking with a limp. Taking a long time and debating what to drink, chatting to barista and hugging while they choose

11:55

  • Even more of a lull now
  • Aussie and his friend Googled and figured out it was Columbus day
    • “What would you rather be, intelligent or creative?”
  • Business meet-up is still going on
  • African American boy ~11 went by on his bike
  • Two preppy white boys ~18 walked by
  • Guy w a large clipboard ~27 walked by looking for something
  • Car traffic consistent, probably ~1 car every 3-5 seconds at busy moments, with breaks in between
  • Fair amount of bicycle traffic, certainly fewer than cars though
  • Same music inside

12:05

  • 3 old women now buying coffee
  • Business meet-up is over, woman and her son still her
  • Aussie and his friend working steadily (…on Facebook)
  • Coffee grinding
  • Calming, no-lyric music playing now
  • Barista with bangs was totally unoccupied for like 5 minutes earlier, sat on her phone until people came in for coffee
  • Not much to report on outside—this street is pretty quiet in terms of pedestrian traffic

12:15

  • “I’m going to do… a coffee.” Odd phrasing in order by young woman now buying
  • Old couple just walked in. Man wanted bathroom
    • They appear to have a very unclear/confusing order
  • Aussie now playing arcade game on his computer
  • A lot of people use this space as a semi-public restroom
  • Music has gotten a little more “rockin’”

12:25

  • Several people/ groups in here ordering now
    • Blond young man and woman (heavily made up)
    • Slightly older (~25?) couple (man and woman) browsing coffee cups etc
    • Two young “trendy” women, and an older trendy woman
  • Very hot here now by window. I’ve already moved though so I’d feel a bit weird moving again. Wish they had some sort of shade or awning
  • Chilled out guitar music
  • Australian has switched computer games
    • Continued unawareness of visible buttcrack

12:35

  • Went up to get iced tea and almond croissant
    • The pastries are definitely not their strong point but the drinks are great
    • One of the baristas is gluten free
  • Fashionista in a purple trenchcoat just came in and out
  • Child (~10?) standing alone at counter… who is taking care of him?
    • Ordered a hot chocolate, took it outside and crossed the street by himself
  • Music has gotten more poppy, less acoustic

12:45

  • Young woman (~16/17?) and ~6 year old girl in here now (sisters?)
  • Large man (~40) ordering coffee
  • Young woman (~25) in line
  • Someone left a laptop on the counter
  • Young woman with golden retriever working outside on laptop still
  • 3 people browsing bagged coffee selection
  • This almond croissant is pretty shit but I’ll probably eat the whole thing anyway
  • Old woman in socks and sandals drinking tiny drink and writing on tiny notepad
  • Adam Tice artwork on walls—fairly uninspiring acrylic paintings of different pieces of food and some other things (block o meat, cup of coffee, pickle, etc.)

12:55

  • Tiny drink woman left
  • Two men at counter, one using bathroom
  • New longhauler is here, set up with her ipad near the counter. She has her own mug, it looks like
  • More conversations noise and less music, now
  • People still looking at coffee paraphernalia
  • Young guy with messenger bag just came in
  • Old woman on laptop in other corner
  • There is a whole other side of this shop that I am not very connected to— 2 differentiated seating areas mean noise is well dispersed
  • Woman walked by holding newly purchased broom—had walked to store
  • Guy sat down opportunistically to read abandoned WSJ

1:05

  • Used bathroom (key system to prevent surreptitious use)
    • Nice, small, pleasantly dim bathroom
    • Surprisingly, mirror has been defaced w/ word scratched into it: “EAIRZ” or similar, written in skinny graffiti script style
  • Another young couple
  • Another old man
  • Aussie still playing comp games
  • Music is more upbeat now

1:15

  • More of same
  • Two vaguely grungy high school girls came in to study the cooler of drinks
  • Woman debating pastry choice like no other
  • Flume bon iver

Improving Public Life

I cannot recall a time where I have sat in one place for almost 3 hours and just observed life go on around me. The café ethnography was an extremely interesting activity and really spurred some creative thinking. It was interesting for me to observe interactions and make assumptions about the people I was watching. The café that I was in, Bard Coffee, attracts a wide variety of people. Some students doing work, some people socializing, some business meetings, and some people grabbing a coffee after work. All of this simultaneously happening in one space was a very interesting dynamic to sit and observe. Although I don’t think that it can be classified as a purely public space since most everybody, including myself, purchased something before sitting down in the café, it is a great example of what keeps Portland public life thriving and engaged.

The mental maps also were all extremely different and really reflected the images that people have of the city. The commuter’s map that I got was very abstract and only included the places that he frequents, including a few bars and the food truck. The Meca student’s map was much more detailed but also included the few things that are most important to him in his daily life. Most of the recommendations I received included an improvement in the Parks Department, improvement in public transportation, and more public trash bins. All three of these suggestions seem to be a theme and often when people were asked for an improvement they had too much to say to even write down a few notes.

 

Cafe Ethnography Notes: Bard Coffee

Start: 4:20pm, Friday, October 3rd

  • A lot of people; many doing work with lap tops; some socializing; smells like good food and feels homey; music playing; people listening to their headphones; man at the table next to us is editing a paper with his feet up on a chair; person behind in a suit using his phone with a cup of coffee; everyone using real cups no plastic/paper/disposable cups; area to the left has comfy chairs/couch/table – other area has more tables; bar stools are old fashioned looking and comfy; outlets under the bar – presumably for people to use electronics/laptops
  • Man in black just walked in and sat on the couch – nothing on him to do. Man at cash register is wearing a tie and a vest; Women just walked in socializing – look mom age but are friends; woman wearing a helmet just walked in with a messenger bag; Man in the suit still on his phone behind us; Man on his laptop to the left is now writing an email and no longer has his feet on the chair next to him; most people are still on their laptops etc doing what they did before; street outside is sunny and more people are walking around; students near the window are doing homework together – perhaps a project
  • Couple just sat down next to us – woman is holding an iced drink and is wearing gloves, man has a china cup of presumably coffee; older man is at the cash register ordering a cookie and a drink, he is with a younger guy in a suite – probably in his late 20s; woman at the bar is still working on her ppt presentation; other woman at the bar is still on her phone/tablet with headphones in; man in black on the coach has left; man to the left with his laptop is still on his emails – probably in his 40s, he talked to us when the man in black left and said he was freaked out by him – we agreed;
  • Man to the left on his laptop is now on Facebook and looks serious – wearing a button down. Couple behind us may not actually be a couple – she could be his daughter/niece, they are talking about doing yard work this weekend in the vegetable garden; mom and two kids just walked in – one boy and one girl – the mom looks like she is from Asia, the daughter is having fun on the chairs at the bar; man to the left just stood up to put his coat on; woman at the bar is still working on her presentation; other woman at the bar is still on her phone
  • Man and woman behind us are on the phone with someone; man in the suit behind is now sitting with a woman and they are looking at something on their phones; woman at the bar who was working on her presentation is now packing up to leave; mom-friends just walked out with coffees; young man just walked in to the cashier in a neon shirt; kids with mom are named Sophia and Ben – their mom just called them and they moved from the bar to a table near the window; older man with younger guy in suit are still talking and drinking; two young girls (students?) walked in with bags and are waiting for the bathroom
  • Two girls with bags just left the bathroom together (…weird) and are waiting for their drinks; man sat down at the bar with a huge camera and a large backpack – looks like he has been walking the city and observing others/taking pictures; older man and young guy in suit are still talking and currently observing the younger man’s watch; man and woman behind (non-couple) have left; the man in the suit sitting with the woman was just joined by another man in a flannel shirt; younger lady maybe a student just walked in a sat at the corner of the bar; woman at bar is still on her phone/tablet with headphones in; two people on their laptops are still there and have started socializing
  • Students who were sitting near the window left; man on the coach just filled up a bag with water – looks like the backpack with water in it and a tube to your mouth; man with the large backpack at the bar is still there; less people are walking on the streets; another mom with a son and daughter walked in – look very Maine; woman on her tablet at the counter just put her sweater on but still has her headphones in; getting darker outside and the lights are getting brighter inside; Asian mom just walked out of the bathroom; old man with guy and suit are still talking
  • Boy who got the water bag just walked out and left his friend with the laptop on the couch – he was holding the water bag so maybe wasn’t for the backpack; woman and man with a stroller just walked in – man has gages and woman doesn’t fit that profile at all; new man sitting at the bar between the woman with her tablet and the student; female student seems to know the barista – they are talking about pants with each other; older man and guy with a suit left; man with big backpack is still sitting at the bar with his back towards us; someone outside is putting advertisements on the windshields of all of the cars
  • Café has emptied out a lot – girl on the couch with her lap top left and she looks a lot older than I thought she was; woman on her tablet has left; the three people behind us are still there and engaged in a lively conversation; the music seems louder but probably because there are less people here; man with the big backpack at the counter is still there – seems to be on his lap top but his back is to us, he is still wearing his backpack even though he is sitting down
  • Older man walked in – probably mid 60s, with a brief case and in a button down, presumably just got out of work, he bought an apple and sat down on the couch with a briefcase, is starting to set up his laptop; two woman walked in together – one looks like she is wearing scrub bottoms; man at the counter is reading something and is still sitting next to the female student; female student is reading a book and sometimes talks to the female barista; the trio behind us are still talking and are very lively
  • Two men walked in – look very Maine, one is wearing a flannel, one has gages, they both have long hair, one is carrying a brown paper bag and the other is carrying a bag and a bike helmet, they ordered something and are sitting at the bar where the man with the big back pack was sitting but has left; a woman in corporate clothes just walked in, she must have just gotten out of work; old man on the couch just got off the phone which he plugged into the wall – it is a flip phone; woman waiting for her coffee is wearing a flannel, ripped jeans, and has a nose ring; female student at the bar is still studying and man at the bar next to her is looking distracted from his reading
  • Old man at the couch has started cutting his apple and eating it – he pulled a napkin out from underneath his mug really quickly it was actually quite cool; corporate woman who got her coffee sat down at the table behind us (where the trio was previously) with a man with sleeve tattoos and dreadlocks – a very odd match, it looks like they are doing work and some sort of finance? Not sure if they are paying each other back or if they are figuring out something; a boy and girl walked in and are figuring out what to order; two men at bar are drinking coffee and talking; female student and male are still at the bar studying/reading
  • Got a lot busier! A family walked in with two little kids, two older kids, and what looks like two moms; an older man in a suit is now here; the couple that were deciding what to buy are now sitting together on the couch but are getting up to leave; a man sat to the left (where the laptop man was earlier) and is on his phone – looks like he is in his 30s; the two guys at the bar are still there with their backs to us; the female student is still reading and the male is still at the bar reading again
  • Man in the short-sleeve shirt to the left just spilled his hot coffee on himself/the ground and is now cleaning it up; the family with a lot of kids sat at the couch and are all drinking big cappichino-esque drinks, the kids have chocolate chip cookies; the old man is sitting in the couch area still in a big chair on his laptop with a red mouse on the arm of the chair; a couple just walked in and ordered coffee – look like tourists maybe coming from the art walk? They are both wearing sneakers; there are a few people sitting on their own on the other side of the café; everyone at the bar is still there
  • The kids from the family are livening the place up a bit; the student and man at the bar are still silently studying; the potential-tourist couple have sat at the table behind us where the tattoo guy and corporate woman have left; the two men at the bar with their back to us are in a very serious-looking conversation; the potentially grandmother from the family is taking pictures of them all on the couch but they don’t like it; the old man is still on his lap top; the woman with the nose ring has just appeared from around the corner and has put her mug away in the bin; the female student is talking to the barista again – definitely friends

Mental Maps

1. Jessica Tomlinson. Female, age 43. Arts Administrator at Meca. Has lived in Portland for 20 years in the West End. Improvement: re-instate a fully funded Parks Department.

Would like to hear more about the study: [email protected]

photo-9

 

2. Nick Gonthier. Male, Age 21. Artist/Flatbread Employee – senior at Meca. Has lived in Portland for 4 years.

Would like to hear more about the study: [email protected]

photo-10

 

3. Female, 49. Accountant at Meca. Has live in Portland for 9 years downtown.

photo-11

4. Bill Leavy. Male, 42. Food truck employee in Congress Square Park. Has lived in Maine for 10 years – commutes from Scarborough. Improvement: more trash bins and better public transportation.

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